Privacy Policy
This policy explains how mazzage (mazzage.app) collects and uses data: both the details shops send through this website, and shops’ customer data inside mazzage once it goes live.
1. What we collect through the sign-up form
When a shop fills in the “Join as a founding shop” form, we collect:
- Shop name
- Number of branches
- Phone number
- LINE ID (if given)
- Referral code (if given), to apply a discount and record who referred the shop
2. What we use it for
We use these details only to contact you about joining as a founding shop, for example to set up a 15-minute call. You give consent by ticking the consent box before sending the form.
We don’t sell your data or use it for anything else.
3. Service providers
For now, form details reach us through a chat with the mazzage LINE Official Account, and we use LINE to talk with shops. Once the mazzage back office is ready, form details will be stored directly in mazzage’s own system.
Advertising cookies: if you tap “Accept” in the cookie bar, this website loads the Meta Pixel from Meta Platforms (a provider outside Thailand) to count page views, taps on LINE, phone or email, and signup-form submissions, so we can measure our ads. We do not send anything you type in the form (shop name, phone, LINE ID, referral code) to Meta. If you tap “Decline” or make no choice, the Meta Pixel is not loaded, and you can change your mind any time under “Cookie settings” at the bottom of the page.
4. How long we keep it
We keep the data only as long as needed to contact you about signing up, or until you ask us to delete it.
5. Shops’ customer data inside mazzage
- Customer data belongs to the shop, and the shop is the data controller.
- Customer accounts belong to each shop separately, and the system never uses the data for anything else.
- The system asks customers for consent.
- Health information (such as pain or allergies) is stored separately with consent, and is visible only to the assigned therapist and the shop owner.
Customers who want to see, correct or delete their own data can contact the shop directly.
6. Your rights
Under Thailand’s Personal Data Protection Act (PDPA), you can ask to see, correct or delete your data, or withdraw consent, at any time by contacting us below.
7. Contact us
Message us on LINE, call 086-401-9688 (Mon–Fri, 9:00–18:00), or email [email protected].
Data controller: Khun Pornthip, Lat Phrao, Bang Kapi, Bangkok